Question 1

I need a website for my business. Where do I start?

Accepted Answer

With a conversation. You don't need to know how to build a website or understand technology: tell us what the business does, for whom, and what the site needs to solve, and we send back a fixed quote within 24 hours. Once approved, you see a navigable prototype before any code is written.

Question 2

How long does it take?

Accepted Answer

It depends on scope. A landing page is far quicker than a store with a large catalogue. The timeline goes with the quote, and it starts once the content is settled, which is almost always the part that delays a project.

Question 3

How does payment work?

Accepted Answer

Half on signing and half when the site is published and handed over. You only pay the second half once the site is live and the credentials are yours.

Question 4

Can I pay in instalments?

Accepted Answer

Yes. We split the amount according to the project. Tell us what works for you and we adjust the terms with the quote.

Question 5

How much does it cost?

Accepted Answer

It depends on scope: number of pages, languages, whether there is a store, integrations and SEO. You send the context and get a fixed quote within 24h, no strings attached.

Question 6

Is the site mine?

Accepted Answer

Always. Domain, code and accounts are in your name from day one. You get every credential at handover and can take the project to any other developer whenever you want.

Question 7

What do you need from me?

Accepted Answer

Copy, photos and a logo, if you have them. If you do not, we write the copy and handle the images. What stalls a project is almost never the code, it is the content.

Question 8

I already have WordPress

Accepted Answer

It can be migrated, and it is a good part of what we do. We rebuild the site in our own code, keeping the content and the page URLs so nothing already ranking on Google is lost.

Question 9

And after handover?

Accepted Answer

The site is yours and keeps running on its own. If you want changes later, just ask and we agree terms. You are not locked into a monthly fee to keep the page online.

Question 10

Will I show up on Google?

Accepted Answer

Every site ships with the technical SEO groundwork in place: semantic structure, metadata, structured data, sitemap and speed. That is what makes you eligible to rank. Position depends on competition and ongoing work, and nobody honest guarantees first place.

Question 11

What is local SEO?

Accepted Answer

It is the work that makes your business show up for people looking for what you do in your area, on Google and on the map: the right pages for the right searches, your Google profile in order and Google told about every page.

Question 12

How long until I show up on Google?

Accepted Answer

There is no guaranteed timeline, and be wary of anyone who promises one. Once Google is told, new pages usually enter the results within a few days; climbing the rankings depends on the competition and takes months of work.

Question 13

Do I need a website to show up on the map?

Accepted Answer

No. A Google Business Profile works without a website. With a site linked to it, people who find you on the map have somewhere to go, and Google understands better what you do.

Question 14

What is the difference between local SEO and ongoing SEO?

Accepted Answer

Local SEO is done once: the pages, the Google profile and what Google reads on the site. Ongoing SEO is the work every month, with a report on what changed and what to adjust next.

Question 15

What are GA4 and the Meta Pixel for?

Accepted Answer

GA4 shows where your site's visits come from and what they do there. The Meta Pixel measures your Instagram and Facebook ads on your site, so you know which ones bring customers.

Question 16

Do I need a website?

Accepted Answer

No. The booking page has its own address and works on its own, on Google and on Instagram. If the restaurant has a website, it goes into it too.

Question 17

Do guests need to download an app or create an account?

Accepted Answer

No. They book in the browser, with no account and no password, and get a link to change or cancel.

Question 18

How does the team get in?

Accepted Answer

In the browser, on a computer, tablet or phone, and it can be installed as an app. Each person has their own login, with a set role and two-step verification.

Question 19

Is the guest data mine?

Accepted Answer

Yes. The restaurant owns the data and can export it whenever it wants. NUVEN only processes that data for the restaurant, and never for advertising.

Question 20

Can I use it now?

Accepted Answer

We are starting now. Book a demo: we show you the system working and agree with you how and when to start.

Question 21

Do you build mobile apps?

Accepted Answer

We do: the app on Google Play and the App Store, or a system that installs from the browser onto the phone's home screen, with no app store.

Question 22

Is the code in my name?

Accepted Answer

It is. The code goes into a repository of yours and the hosting stays in your account. If you ever want to carry on with another team, you take everything.

Question 23

How do you work?

Accepted Answer

In phases, and you approve each one before the next: research, foundations, the screens approved before any code, the build with tests, and the system going live.

Question 24

Do you build automations?

Accepted Answer

We do: confirmations and reminders by WhatsApp and email, automatic replies and the team's repetitive work. Every automation starts with a conversation about what you want to automate.

Question 25

How long does a system take?

Accepted Answer

It depends on the size. The timeline comes with the quote, once we understand what the system needs to do.

Everything you want to know before you start